Safe and Responsible Gaming

mabet Responsible Gaming — Your Protection is Our Priority

mabet believes that gaming should be an enjoyable form of entertainment. We are committed to the mental and financial wellbeing of every player.

Our Commitment

mabet is dedicated to creating a safe, transparent, and trustworthy gaming environment for players in Bangladesh. We believe that online gaming is only enjoyable when done responsibly. Excessive or uncontrolled gaming can have a negative impact on personal and family life.

On this page we will explain how you can play safely at mabet, what protection tools we provide, and when it is necessary to seek professional help. Our platform is designed exclusively for those aged 21 and above — this is a strict policy of ours.

  • Access for adults only (21+)
  • Set your own deposit limits
  • Self-exclusion option always available
  • Time-out feature — take a break whenever you need
  • 24/7 live chat support in Bengali
  • SSL encryption and fair play guaranteed
  • Account activity tracking available
  • Awareness information on preventing gaming addiction

The Key Tools of Responsible Gaming

Age Verification and Access Control

To open an account at mabet you must be 21 years of age or older. Age verification is mandatory during registration. Access to the platform is strictly prohibited for minors.

Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limits in your account settings. Once set, the limit takes effect immediately and can be changed after a specified waiting period.

Time-Out and Taking a Break

If you feel you need a short break, use our time-out feature. You can temporarily suspend your account for anywhere from 24 hours to 30 days.

Self-Exclusion Option

If you want to step away from gaming for an extended period, choose self-exclusion. You can request to close your account for 6 months or permanently. We respect this decision.

Activity Reports and Tracking

You can view your gaming history, deposit and withdrawal records, and session time at any time. Review your own gaming patterns and make informed decisions.

24/7 Support and Advice

If you have any concerns about your gaming, speak with our live chat support in Bengali. Our team will help you make the right decision — without judgment.

Warning Signs of Gaming Addiction

Although gaming is entertainment, in some situations it can become a problem. If any of the following signs appear in your life, it is time to seek help.

Playing to Recover Lost Money

Repeatedly playing in an attempt to recover losses is a key sign of a gaming problem. This mindset can make financial losses even worse.

Hiding Gaming from Family and Friends

If you cannot tell the truth about your gaming to the people close to you or keep it hidden from them, this is a cause for concern.

Neglecting Daily Responsibilities

Giving gaming more priority than work, studies, family, or personal health is a warning sign.

Spending Beyond Your Means

Spending savings, borrowed money, or funds meant for essential expenses on gaming is a sign of a serious problem.

Feeling Restless or Irritable When Unable to Play

If stopping gaming causes mental restlessness, irritability, or anxiety, you should seek professional support.

Being Unable to Stop on Your Own

Repeatedly trying to stop yet continuing to play is a clear warning signal. Seeking help at this point is not a weakness.

How to Use Your Protection Tools

01

Deposit Limits

Go to your account settings and select the "Limits" option. Set your maximum daily deposit, weekly, or monthly limit. Reducing a limit takes effect immediately; an applicable waiting period applies when increasing one.

02

Time-Out Sessions

Use the time-out feature to take a break from gaming for a set period. Logging in will not be possible during this time. Once the time-out ends, you will automatically regain access.

03

Self-Exclusion

Choose self-exclusion for a long-term break. Once activated, it is difficult to cancel — this is intentional by design so that you can stay well.

04

Reality Check

A notification will appear at set intervals so you know how long you have been playing and how much you have deposited. This will help keep you aware.

Assess Yourself

Ask yourself the following questions honestly. If the answer to two or more is "yes", consider reaching out to our support team.

01Have you ever spent more money on gaming than your planned budget?
02Have you repeatedly played in an attempt to recover lost money?
03Has gaming caused you to neglect work, studies, or family responsibilities?
04Have the people close to you expressed concern about your gaming?
05Do you find it difficult to stop gaming?
06Have you turned to gaming to relieve stress or loneliness?
07Have you gambled using borrowed or loaned money?

These questions are a general self-assessment tool. Contact our support team for a professional assessment.

How to Get Help

If you are facing a gaming problem, do not try to deal with it alone. mabet is always here for you. Our support team speaks Bengali and will assist you with complete confidentiality.

Remember, asking for help is a sign of courage — not weakness. Your financial and mental wellbeing matters most.

  • Full confidentiality guaranteed — what you share stays with us
  • Speak in Bengali — no language barrier
  • Support available 24 hours a day, 7 days a week
  • Account closure requests are accepted outside of regular working hours too

Contact Us

Reach out to us for any concerns about your gaming.

24/7 Live Chat
Use live chat for immediate assistance
Email Support
Support Hours
7 days a week, 24 hours a day — Bangladesh Standard Time (UTC+6)
Full Confidentiality
Your information is secure — no judgment

Play Responsibly — Keep the Fun Going

Enjoy gaming at mabet within your limits. Explore all our games, cricket betting, and live casino — but always keep your budget and time under control.

For ages 21+

Responsible Gaming FAQ

The minimum age to open an account and play any game at mabet is 21. Age verification is mandatory during registration. If an underage account is identified, it is immediately closed and any deposited funds are returned.

After logging in to your account, go to the "Settings" or "Account" menu and look for the "Responsible Gaming" or "Limits" section. There you will find options to set daily, weekly, and monthly deposit limits. If you have any difficulty, contact our 24/7 live chat support.

Self-exclusion is an option where you can deactivate your own account for a set period of time or permanently. Once activated, it is not possible to reopen the account before the exclusion period ends. This is intentional by design. To request self-exclusion, contact support.

A time-out is a short-term break (typically 24 hours to 30 days) after which you automatically regain access to play. Self-exclusion is long-term (6 months or more) and cannot be cancelled before it ends. If you just need a brief break to keep your gaming in check, choose a time-out; if you need a stricter measure, choose self-exclusion.

There are some common signs: repeatedly playing to recover lost money, hiding gaming from family, neglecting daily responsibilities, spending beyond your means, and being unable to stop on your own. Read the questions in the self-assessment section on this page. If the answer to more than two questions is "yes", speak with our support team.

The minimum deposit at mabet is ৳100 (for each method) and the minimum withdrawal is ৳500. Payments can be made through bKash, Nagad, Rocket, and Upay. Withdrawals are generally completed within 5 to 30 minutes.

Yes, at mabet you can view your complete transaction history, gaming session details, and deposit and withdrawal records at any time. By reviewing this information you can understand your own gaming patterns and take any steps you feel are needed.